Support- FAQs

To delete traces from Google Chrome, you need to turn off auto-sync from your signed in account. To do so, follow the steps below:

Step 1: Launch Google Chrome.

Step 2: Click the apm1 button on the top right corner of the browser.

Step 3: Now click on “Settings”.

Chrome Setting

Step 4: On the page that appears, under ‘People’, click on “Sync” .

Advanced Setting

Step 5: Now on the next screen under Advanced sync settings, toggle OFF ‘Sync everything’.

Choose

Step 6: Toggle OFF ‘Autofill’ and ‘Passwords’.

Autofill” & “Passwords

Step 7: This will turn off auto sync from Google Chrome. You can now delete traces from Google Chrome.

You can always mail us at ips@support-geeks.com. You can even create a support ticket for any feedback or assistance.

To delete traces from Google Chrome, you need to turn off auto-sync from your signed in account. To do so, follow the steps below:

Step 1: Launch Google Chrome.

Step 2: Click the apm1 button on the top right corner of the browser.

Step 3: Now click on “Settings”.

Chrome Setting

Step 4: On the page that appears, under ‘People’, click on “Sync” .

Advanced Setting

Step 5: Now on the next screen under Advanced sync settings, toggle OFF ‘Sync everything’.

Choose

Step 6: Toggle OFF ‘Autofill’ and ‘Passwords’.

Autofill” & “Passwords

Step 7: This will turn off auto sync from Google Chrome. You can now delete traces from Google Chrome.

You can always mail us at ips@support-geeks.com. You can even create a support ticket for any feedback or assistance.

You are probably using Windows 8, Windows XP or Windows Vista. Internet Explorer on these versions of Windows cannot be upgraded to 11.

You can always mail us at ips@support-geeks.com. You can even create a support ticket for any feedback or assistance.

Identity Protector’s add-on is compatible with Internet Explorer 11. You are probably using Windows 8, Windows XP or Windows Vista. Internet Explorer on these versions of Windows cannot be upgraded to 11.

You can always mail us at ips@support-geeks.com. You can even create a support ticket for any feedback or assistance.